Terms & Conditions

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

We will make every effort to match each order to your exact specifications. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color or texture, we will exchange your purchase one time only. You may request a prepaid label to send back your braidwig and we will do our best to meet your request based on the inventory on hand. If you are still dissatisfied with the color or texture of your purchase, any future exchange(s) must be done at your expense.

Please Note that ALL SALES ARE FINAL. No Refunds will be permitted.


For the LO'LAVITA BRAIDWIGS, all sales are final. There are no returns or exchanges permitted.